Shipping Policy
Shipping Policy for Dearmonk™
At Dearmonk™, we want to ensure a seamless shopping experience for you. This Shipping Policy outlines the details regarding shipping, delivery, and related information for your orders placed through our website. By making a purchase on our website, you agree to the terms and conditions outlined in this policy.
1. Shipping Methods:
All order will be shipped Surface Delivery and will be delivered within 3-5 Days to most locations within India.
2. Order Processing:
We aim to swiftly process your orders to ensure timely delivery:
- Orders are typically processed within 1-2 business days from the moment the order is placed.
- Please be aware that orders placed after 6 PM will be processed on the following business day.
- Orders placed after 6 PM on Fridays will be scheduled for shipment on Monday morning.
3. Confirmation Call:
As part of our commitment to customer satisfaction, we make a confirmation call to all customers before dispatching their orders. This step ensures accuracy and prevents unnecessary delays and wrong dispatches.
- A confirmation call will be made to the contact number provided during checkout.
- If we are unable to reach you via phone call, we will attempt to contact you through other provided contact information.
- If we are unable to confirm the order details with you, we regret to inform you that the order will be canceled.
4. Shipping Costs:
We offer FREE SHIPPING on all products.
5. Tracking Your Order:
Once your order is shipped, you will receive a shipping confirmation email and whatsapp containing a tracking link. You can use this tracking number to monitor the status and whereabouts of your package.
6. Delivery Timeframes:
Delivery times may vary based on the destination. While we strive to meet delivery estimates, factors such as weather conditions and unforeseen events may cause delays.
7. Delivery Address:
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delayed or failed deliveries due to incorrect or incomplete addresses.
8. Order Changes and Cancellations:
Once an order is placed, changes or cancellations may be possible within a limited timeframe. Please contact our customer service team at +91, 9702300007. as soon as possible if you need to make any changes.
9. Undeliverable Packages:
In the event that a package is returned to us as undeliverable due to incorrect address or other reasons, we will contact you to arrange for reshipment. Additional shipping charges may apply.
10. Contact Us:
If you have any questions or concerns about our shipping policy, please contact our customer service team at order@dearmonk.com
By placing an order with Dearmonk™, you agree to abide by the terms and conditions outlined in this Shipping Policy.
